SMS Consent & Opt-In

How customers opt in
Gold Tone Workshop collects SMS consent verbally and in person, at the time a
customer drops off an instrument at our shop (2615-A Central Avenue, Charlotte,
NC 28205). A staff member asks, "Can we text you when your repair is ready?"
and records the customer's response, along with their phone number, directly in
our shop management system. Consent is tied to that specific repair.

What customers receive
Customers receive only status updates about their own repair — for example,
when the instrument is ready for pickup or when the transaction is complete.
This is approximately 1–2 messages per repair job. No marketing or promotional
messages are ever sent.

Sample message
"Gold Tone Workshop: your Fender Stratocaster repair ticket #GTW-20260910-042
is ready for pickup. Reply STOP to opt out."

Opting out
Customers can reply STOP to any message to unsubscribe at any time.

Questions
Gold Tone Workshop LLC
2615-A Central Avenue, Suite A
Charlotte, NC 28205
philip@goldtoneworkshop.com